Export Department: Ordering from Abroad

Would you like to order our products from a country not covered by our carriers?

Our e-commerce website primarily delivers to France and selected European countries.
However, our carriers’ logistical limitations should not hold back your projects.

That is why we have set up a dedicated Export Service, allowing you to order our products and import them into your country, even if it is not part of our standard delivery areas.

French Version


Why use our Export Service?

✔️ Access to our full product range, even outside standard delivery areas
✔️ Personalized support from start to finish
✔️ Technical and logistics expertise
✔️ Compliance with international export standards (Incoterms® 2020, ISPM 15)
✔️ Reliable solutions tailored to each country’s specific requirements


Who is our Export Service for?

🔹 Resellers and professionals

Distributors, resellers, contractors, local importers, or businesses managing international resale or project operations.

We support you with:

  • Logistics feasibility studies,
  • Adjustment of volumes and packaging formats,
  • Preparation of all required export documentation,
  • Compliance with international standards and regulations.

 

How does the Export Service work?

  1. You contact us, specifying your destination country and project details.
  2. We review your request: logistics constraints, lead times and shipping conditions, as well as customs and import regulations specific to the destination country.
  3. We provide a tailored solution: shipping terms, estimated lead times, ordering and payment conditions, and the Incoterms best suited to your project.
  4. You place your order with complete peace of mind. Once the solution is approved, we prepare your order, handle Export marking and packaging, manage the required documentation, and support you through to delivery of your goods.

👉 Our shipments are carried out in accordance with Incoterms® 2020, including: EXW / FCA / DAP, depending on your logistics organization and requirements.

👉 Wooden packaging used complies with the ISPM 15 standard, in line with international phytosanitary regulations.

Where do we deliver?

Direct delivery to your address

We organize full shipment to the final customer in the following areas:

✔ European Union
✔ Switzerland
✔ United Kingdom

👉 In these countries, we manage the entire logistics process: preparation, transport, and tracking through to delivery.


Shipping to the rest of the world

For other international destinations:

• Delivery to your freight forwarder in France

• Or collection under EXW (Ex Works – warehouse pickup)

Your goods are then ready to be handled according to your own logistics organization.


We have already exported to:

Our products have been successfully shipped to:

✔ USA

✔ North Africa (Morocco, Algeria, Tunisia)

✔ Sri Lanka

✔ Vietnam

✔ Dubai

✔ French Overseas Departments: French Guiana, Martinique, Guadeloupe, Réunion Island, Mayotte

✔ French Overseas Collectivities: Saint Martin, Saint Barthélemy, French Polynesia, Wallis and Futuna, Saint Pierre and Miquelon

 

Confiance
Paiements 100% sécurisés

 

Conseils d'experts
Conseillers réactifs et à votre écoute

 

Disponibilité
100% de produits en stock

 

Livraison rapide
et directement sur le chantier

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